Shipping & Fulfillment
Our shipping and fulfillment service is built to simplify your logistics and strengthen your customer experience. We handle everything from inventory storage and order picking to packaging and worldwide shipping—so you don’t have to. By integrating directly with your online store, we ensure fast, accurate deliveries and real-time tracking updates. Whether you’re scaling up or managing seasonal demand, we help you save time, reduce overhead, and keep your customers happy with dependable, on-brand fulfillment.
Seamless Shipping & Fulfillment That Scales With You
Factory Floor to Customer Door
Our shipping and fulfillment services are designed to take the stress out of logistics so you can focus on growing your brand. Whether you sell direct-to-consumer or wholesale, we provide inventory storage, pick-and-pack, order processing, and global shipping—all under one roof.
In addition to standard fulfillment, we offer value-added services like returns processing, branded packaging, barcoding, kitting, and custom inserts. We integrate with leading eCommerce platforms such as Shopify, WooCommerce, and Amazon, allowing for real-time order syncing and tracking.
FAQ
What types of fulfillment services do you offer?
We offer comprehensive fulfillment services including warehousing, pick & pack, order processing, shipping, returns management, and real-time inventory tracking. Whether you’re shipping DTC or B2B, we tailor solutions to your business model.
What industries or product categories do you specialize in?
We specialize in fulfilling goods for fashion & apparel and accessories.
How quickly can you process and ship an order?
We offer same-day or next-day order processing depending on your plan and cut-off time. Orders are picked, packed, and shipped efficiently to meet your customers’ delivery expectations.
Do you integrate with my eCommerce platform or marketplace?
Yes, we support seamless integration with major platforms like Shopify, WooCommerce, BigCommerce, Magento, Amazon, eBay, and more. Our system automatically syncs orders, inventory, and tracking information in real time.
Where are your fulfillment centers located?
Our fulfillment centers are strategically located in Long Island City, NY.
Can I use my own packaging or branding materials?
Yes, we support custom packaging. You can send us your branded boxes, mailers, thank-you cards, and inserts. Our team ensures every order is packed according to your brand guidelines.
What shipping carriers do you work with?
We work with all major carriers including UPS, FedEx, DHL, USPS, and regional couriers. You can use our discounted rates or ship on your own account—flexible to your preference.
How do you handle international shipping and customs?
We offer international fulfillment and assist with customs documentation, HS codes, and duties declaration. Our team ensures your global shipments comply with destination country regulations and taxes.
How do you manage inventory and stock levels?
Our warehouse management system (WMS) provides real-time inventory visibility. You can track stock levels, set reorder points, and receive automatic low-inventory alerts to avoid stockouts or overstocking.
What happens if there’s a return or damaged shipment?
We offer full return processing, including inspection, restocking, and reverse logistics. You can customize return policies and instructions, and our system tracks return status for full transparency.
What are your pricing models for fulfillment services?
We offer transparent, scalable pricing based on storage space, order volume, pick & pack complexity, and shipping costs. Quotes are customized to your business needs with no hidden fees.
How do I get started with your service?
Getting started is simple: contact our team for a consultation, and we’ll guide you through onboarding, platform integration, and inventory shipment to our warehouse. Most clients are fully operational within 5–10 business days.